Aurettique's Shipping Policy

At Aurettique, we are committed to delivering your orders quickly and efficiently. Below, you’ll find all the details about our shipping process, including our free shipping offer for orders over $129.

1. Shipping Destinations

We currently ship to the following regions:

  • Hong Kong

  • Mainland China

  • United States

  • Canada

  • European Union

  • Australia

If your country is not listed, please contact us at [email protected] to inquire about availability.

2. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.

  • During peak seasons or promotional periods, processing may take slightly longer. We appreciate your patience!

3. Free Shipping Offer

  • Enjoy free standard shipping on all orders over $129!

  • For orders below $129, standard shipping fees apply.

4. Shipping Options

We offer the following shipping methods:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-10 business days Free for orders over $129
Express Shipping 3-5 business days $15
Priority Shipping 1-3 business days $25

Delivery times are estimates and may vary depending on your location and customs clearance.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our shipping partner’s website.

6. Customs and Import Duties

  • For international orders, customers are responsible for any customs fees or import taxes that may apply.

  • These charges are determined by your local customs office and are not included in the order total.

7. Shipping Delays

While we make every effort to deliver your order on time, factors such as weather, customs delays, or logistical issues may occasionally cause delays. We appreciate your understanding and will keep you updated if any issues arise.

8. Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete. If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment. Additional shipping fees may apply.

9. Lost or Stolen Packages

If your tracking information indicates that your package was delivered but you have not received it, please contact your local post office or shipping carrier. If the issue persists, reach out to us at [email protected], and we will assist you.

10. Returns and Exchanges

For information about returns or exchanges, please visit our Returns & Exchanges Policy page.

11. Contact Us

If you have any questions about our shipping policy, feel free to contact us:

Thank you for choosing Aurettique! We appreciate your trust and look forward to delivering your stylish handbags with care.